Current Openings

For any of the positions listed below, please email your cover letter and resume to Savannah Alcerro at Salcerro@nhspca.org

TITLE: Lead Certified or Licensed Veterinary Technician
REPORTS TO: Veterinary Center Manager
HOURS: Monday-Friday 8:00am-4:00pm
Hourly (non-exempt), full-time at 40 hours/week

COMPENSATION: $28/Hour

Agency and position overview:
The NHSPCA is excited to announce the open position for a Lead Certified Veterinary Technician as part of our growing team. This position will fill a crucial gap in current operations, providing guidance to Vet Center volunteer and staff and facilitating patient flow throughout the workday.
Founded in 1872, the NHSPCA is one of the first animal welfare organizations established in the USA. In 2021, we completed a comprehensive renovation and upgrade to our animal housing, a new community space for programs, a new Veterinary Center for Community Wellness programs, and much more. By joining the NHSPCA, your talents, experience and education will make a difference in the lives of companion animals.
The NHSPCA core values include respect, compassion, and cooperation. We are an equal opportunity employer.

Job Function:
As a member of our medical team, you will be providing the best medical and surgical care to our shelter population seeking new forever homes and also providing access to veterinary care to our community in need, including low cost spay/neuter, dentals and preventative medicine. This individual filling this role has responsibility for assisting veterinarians and the coordination of clinic care in accordance with NHSPCA’s policies, procedures or laws that apply.
Specific Responsibilities: Outline the various aspects of the role with a summary to describe each

Leadership:

• Identify shelter animals needing medical services and schedule them for their needed services in a timely manner to reduce length of stay
• Train and assign daily responsibilities to volunteers, veterinary assistants, and other veterinary technicians
• Provide suggestions to increase safety, efficiency, and impact
• Ensure all veterinary machines are regularly serviced
• Monitor inventory in conjunction with the Clinic Manager

Clinical Care:

• Coordinate and cooperate as the lead on daily Clinic flow and act as a liaison between the Clinic staff, Veterinarian, Manager and Director of Animal Services.
• Administer daily treatments and feeding as needed in Clinic under Veterinarian’s supervision.
• Perform all necessary diagnostic testing utilizing multiple diagnostic tools and platforms (including, but not limited to CBC, blood chemistry, X-Rays, urine testing, leukemia, FIV/FeLV, parvovirus, heartworm, fecal, intravenous catheters initiated, intravenous fluid administration, intubation) and monitor animal treatment progress.
• Prepare animals for surgery.
• Assist Doctors in anesthesia induction, monitoring animals’ vital signs during surgery, and iso-fluorene and oxygen level in anesthesia machine daily.
• Check recovery state after surgery.
• In an emergency, administer life-saving medication under Doctor’s supervision.
• Perform or assist in the euthanasia of animals in the Clinic.
• Consistently demonstrate appropriate use of PPE when in quarantine / isolation spaces and provide information to other staff at the agency on best practices using PPE.
• Utilize high quality, high volume techniques on spay/neuter days.

Medical Support, Maintenance & Recordkeeping:

• Fill prescriptions and prepare medications, medication monitoring charts, dosage changes. Coordinate and communicate medication administration requirements with the other Clinic and animal care staff.
• Accurately calculate and record all medications and injections administered.
• Promptly report any irregularities of controlled drug records to the Doctor in charge of the Clinic.
• Log controlled drugs as necessary.
• Assist with the maintenance of inventory of pharmaceuticals, equipment, and supplies and collaborate with other Clinic and Adoption Center staff on medication logs and overall inventory management.
• Assure monitoring and support equipment such as anesthetic machines, cardiac monitors, scopes and breathing apparatus are in good working condition.
• Clean and maintain facility daily. Including: Clean and sterilize instruments and other material daily; Refill bottles with chemical solution daily; Clean exam, surgery rooms and other spaces in the Clinic as needed.

•Other Duties as assigned

Qualifications:
The ideal candidate will have 3+ years of experience as a technician, have passed the VTNE and is a certified or licensed veterinary technician or nurse, experience with high volume, high quality spay/neuter and strong leadership experience working with volunteers, veterinary assistants, and other technicians is preferred. To fulfill this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Excellent demonstrated leadership skills, able to build bridges between departments and coordinate a team to achieve goals.
• Excellent communication skills including the ability to effectively present information to others through verbal or written reports, business correspondence and procedures.
• Demonstrate clear, professional and appropriate communication skills with colleagues and clients pet owners.
• Ability to read, analyze and interpret technical procedures and other business correspondence.
• Ability to remain calm in the face of various types of pressure, not allowing emotions to overwhelm attitude or performance.
• Demonstrate consistent and proactive follow-through and completion of tasks given through various methods of communication.
• Ability and willingness to learn new technologies and use different tools and platforms throughout the course of the day.
• Ability to work in a high stress environment that changes rapidly.
• Willing to be delegated to and work independently.
• Willing to contribute to decision making and pathway management.
• Comfortable with Doctor and management decisions regarding euthanasia.
• Dependable with attendance and timeliness.
• Must be present for workdays in the Vet Center at the NHSPCA.

*Current clinic software is ClinicHQ.

Benefits:

Employees will be able to participate in our benefits programs as outlined in our Personnel Policies and Procedures Manual. Some highlights include:

• Paid Time Off – Full-time Employees receive (16) paid days off in their first year. Part-time employees also accrue PTO relative to hours worked. Available following the first 90-day introductory period.
• Holidays – nine (9) paid holidays and (1) float day during the year to all full-time employees.
• Health Benefits – Full-time employees may participate in our medical insurance plan. Coverage becomes effective the first day of the month following completion of the first thirty (30) days of employment for the NHSPCA (or as required by the health insurance carrier). The NHSPCA currently pays 75% of the premiums of a policy for the employee.
• Life Insurance – Each employee working 30 or more hours has a life insurance policy through the agency, matching their annual earnings up to $50K.
• Retirement Plan – A 401K plan with up to a 4% match by the employer. This has a six-year vesting schedule.
• Employee Assistance Plan – An EAP is available to all employees and their families.
• Multiple voluntary benefits, including dental, vision, pet, disability, and accident insurance.
• Possibility of government student loan debt forgiveness as part of working for a non-profit.
• Staff Pet Wellness – Providing low-cost wellness and some surgical procedures for staff pets.

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TITLE: Certified Veterinary Technician

REPORTS TO: Veterinary Center Manager

HOURS: Full-time, Hourly

Pay: From $25.00 per hour

New Hampshire SPCA is seeking a Certified Veterinary Technician to join our medical team in our new Veterinary Center!

As a member of our medical team, you will be providing the best medical and surgical care to our shelter population seeking new forever homes and also providing access to veterinary care to our community in need, including low cost spay/neuter, dentals and preventative medicine. This individual filling this role has responsibility for assisting veterinarians and the coordination of Clinic care in accordance with NHSPCA’s policies, procedures or laws that apply.

Who are we?

The New Hampshire SPCA is an innovative and dynamic nonprofit organization that has spent the past 152 years helping animals in need. We are the oldest and largest animal welfare organization in NH and remain on the cutting edge of animal welfare.

ESSENTIAL RESPONSIBILITIES

LEADERSHIP:

Clinical Care

• Coordinate and cooperate as the lead on daily Clinic flow and act as a liaison between the Clinic staff, Veterinarian, Manager and Director of Animal Services.
• Administer daily treatments and feeding as needed in Clinic under Veterinarian’s supervision.
• Perform all necessary diagnostic testing utilizing multiple diagnostic tools and platforms (including, but not limited to CBC, blood chemistry, X-Rays, urine testing, leukemia, FIV/FeLV, parvovirus, heartworm, fecal, intravenous catheters initiated, intravenous fluid administration, intubation) and monitor animal treatment
• Prepare animals for surgery.
• Assist Doctors in anesthesia induction, monitoring animals’ vital signs during surgery, and iso-fluorene and oxygen level in anesthesia machine daily.
• Check recovery state after surgery.
• In an emergency, administer life-saving medication under Doctor’s supervision.
• Perform or assist in the euthanasia of sick animals in the Clinic.
• Participate in daily care of the animals as well as medical rounds as oversight to in-house population.
• Consistently demonstrate appropriate use of PPE when in quarantine / isolation spaces and provide information to other staff at the agency on best practices using PPE.
• Utilize high quality, high volume techniques on spay/neuter days. Medical Support, Maintenance & Recordkeeping
• Fill prescriptions and prepare medications, medication monitoring charts, dosage changes. Coordinate and communicate medication administration requirements with the other Clinic and animal care staff.
• Accurately calculate and record all medications and injections administered.
• Promptly report any irregularities of controlled drug records to the Doctor in charge of the Clinic.
• Log controlled drugs as necessary.
• Assist with the maintenance of inventory of pharmaceuticals, equipment, and supplies and collaborate with other Clinic and Adoption Center staff on medication logs and overall inventory management.
• Assure monitoring and support equipment such as anesthetic machines, cardiac monitors, scopes and breathing apparatus are in good working condition.
• Clean and maintain facility daily. Including: Clean and sterilize instruments and other material daily; Refill bottles with chemical solution daily; Clean exam, surgery rooms and other spaces in the Clinic as needed.
• Participate in events that further the agency’s mission, which may include being in pictures and videos.
• Work alongside and mentor volunteers in the Clinic.
• Other duties as assigned.

QUALIFICATIONS:

• To fulfill this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Excellent demonstrated leadership skills, able to build bridges between departments and coordinate a team to achieve goals.
• Excellent communication skills including the ability to effectively present information to others through verbal or written reports, business correspondence and procedures.
• Demonstrate clear, professional and appropriate communication skills with colleagues and clients pet owners.
• Ability to read, analyze and interpret technical procedures and other business correspondence and procedures.
• Ability to remain calm in the face of various types of pressure, not allowing emotions to overwhelm attitude or performance.
• Demonstrate consistent and proactive follow-through and completion of tasks given through various methods of communication.
• Ability and willingness to learn new technologies and use different tools and platforms throughout the course of the day.
• Ability to work in a high stress environment that changes rapidly.
• Willing to be delegated to and work independently.
• Willing to contribute to decision making and pathway management.
• Comfortable with Doctor and management decisions regarding euthanasia.
• Dependable with attendance and timeliness.
• Must be present for workdays in the Vet Center at the NHSPCA
• The ability to foster a positive work environment and have fun.

EDUCATION and/or EXPERIENCE:

• Associates degree in Veterinary Technology.
• Current certification in New Hampshire.
• Experience in HQHV spay and neuter techniques.
• Equivalent work experience as a Veterinary Technician will be considered.

COMPUTER SKILLS:

• Shelter Buddy, Clinic HQ or other shelter / practice management software
• Microsoft Suite, including Word, Excel and Outlook

MATERIALS and EQUIPMENT USED:

• Laboratory equipment such as CBC and chemistry machines and related software programs
• Digital X-Ray – full body and intra-oral
• Polishing and scaling dental machines
• Anesthesia machines
• Vital sign monitoring equipment
• Microscope
• Autoclave
• IV Pumps
• Ultrasonic surgical instrument sterilizer
• Microchip scanner
• Heat support systems COMPANY BENEFITS
• Medical
• Dental
• Vision
• FSA and dependent care account
• PTO and 10 Holidays!
• And many more!

New Hampshire SPCA celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, pregnancy, status as a veteran, sexual orientation, gender expression or identity, or any other legally protected category. Candidates who identify as BIPOC, multilingual or have lived experience with immigration or human services are encouraged to apply.

Job Type:

Full-time Benefits:

401(k)

401(k) matching Dental insurance

Employee assistance program Employee discount

Flexible spending account Health insurance

Life insurance Paid time off Vision insurance

Work Location: In person

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TITLE: Veterinary Center Manager

REPORTS TO: VP of Animal & Veterinary Services

HOURS: Hourly (non-exempt), full-time at 40 hours/week

Monday-Friday 8:00am-4:00pm

COMPENSATION: Starting at: $25/hour

Agency and Position Overview:

The NHSPCA is excited to announce the open position for a Veterinary Center Manager as part of our growing team.  The Veterinary Center Manager oversees the daily operations of a high volume, mission-driven veterinary clinic that serves both shelter animals and the public. This role is responsible for ensuring the delivery of high-quality, low-cost, and accessible care, including spay/neuter services for cats, dogs, and rabbits, as well as community wellness care, euthanasia services, dentals, and other procedures as capacity allows.

The manager directly supervises a team that includes receptionists, veterinary technicians, veterinary assistants, and volunteers, fostering a collaborative and compassionate work environment. They are responsible for staff scheduling, coordinating appointments for both internal (shelter) and external (public) clients, and maintaining efficient clinic workflows. This position also plays a key role in balancing operational efficiency with the organization’s commitment to accessibility, animal welfare, and community support.

Founded in 1872, the NHSPCA is one of the first animal welfare organizations established in the USA.  In 2021, we completed a comprehensive renovation and upgrade to our animal housing, a new community space for programs, a new Veterinary Center for Community Wellness programs, and much more.  By joining the NHSPCA, your talents, experience and education will make a difference in the lives of companion animals.

The NHSPCA core values include respect, compassion, and cooperation. We are an equal opportunity employer.

MAIN OBJECTIVES:

• Responsible for developing, planning and implementing a calendar of community medical services to through ClinicHQ in a deadline driven, fast paced environment.
• Able to work independently, as well as within a team. Must be able to anticipate and oversee project needs and growth, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends.
• Oversee VC receptionists, providing guidance, scheduling, and other administrative tasks as needed
• Maintain a safe workplace through equipment management and state certification as well as ensuring staff and volunteers in the Veterinary Center follow agency safety rules
• Manage Community Programs to include: Spay/Neuter Clinics and growing Community Wellness
• Formulate a proposed calendar of public medical services; plan and coordinate the day to day and long-term operations; including budgeting, implementation, staffing, and developing daily agendas
• Understand community medical needs and adjust appointment types as applicable
• Master Clinic HQ administrative services
• Oversee and provide support for Veterinary Center receptionists
• Work in conjunction with the Volunteer Coordinator to onboard volunteers to assist in the Veterinary Center.
• Assist with the creation of budgets and projection of goals, at times doing so independently.
• Standardize the NHSPCA community wellness programs
• Ensure the accurate tracking of all revenues/expenses including receipts, correspondence, in-kind contributions and supporting documentation as well as inventory control of Veterinary Center items.

QUALIFICATIONS:

• Bachelor’s degree preferred. A combination of training and experience that would provide the required knowledge, skills and abilities may be qualifying.
• A proven ability to take projects from inception to completion while simultaneously executing competing priorities, both independently and alongside a team.
• Excellent skills in verbal and written communication and customer service
• Understanding of budget control, expenses and allocations.
• Self-directed and able to set a personal schedule that maximizes efficiency and results.
• Knowledge of animal welfare field, veterinary and shelter medicine is a plus.

SKILLS:

• Strong organizational skills with the ability to be flexible, multi-task, and work under pressure in a fast-paced, goal-driven environment.
• Ability to build productive business relationships.
• Proficiency with Microsoft Office, shelter software preferred.
• Comfortable handling companion animals, including those with behavioral concerns.
• Excellent interpersonal communication, relationship building and stewardship skills; ability to personally connect with, network and engage diverse groups.
• Commitment to a positive, fun and team-oriented working environment

WORKING CONDITIONS

• Normal office environment as well as a veterinary clinic environment. It is necessary to view and type on computer screens for long periods requiring eye-hand coordination and finger dexterity and working in an environment which can be stressful
• Requires some lifting occasionally (up to 50 pounds).
• Potential exposure to zoonotic diseases, dangerous and fractious animals, and high noise levels. Work schedule is typically Monday through Friday. Work schedule and hours may vary; evenings and weekends may be required. Requires working with and among shelter animals.

BENEFITS

Employees will be able to participate in our benefits programs as outlined in our Personnel Policies and Procedures Manual.  Some highlights include:

• Paid Time Off – Full-time Employees receive (16) paid days off in their first year. Part-time employees also accrue PTO relative to hours worked.  Available following the first 90-day introductory period.
• Holidays – nine (9) paid holidays and (1) float day during the year to all full-time employees.
• Health Benefits – Full-time employees may participate in our medical insurance plan.  Coverage becomes effective the first day of the month following completion of the first thirty (30) days of employment for the NHSPCA (or as required by the health insurance carrier).  The NHSPCA currently pays 75% of the premiums of a policy for the employee.
• Life Insurance – Each employee working 30 or more hours has a life insurance policy through the agency, matching their annual earnings up to $50K.
• Retirement Plan – A 401K plan with up to a 4% match by the employer.  This has a six-year vesting schedule.
• Employee Assistance Plan – An EAP is available to all employees and their families.
• Multiple voluntary benefits, including dental, vision, disability, and accident insurance.
• Possibility of government student loan debt forgiveness as part of working for a non-profit.

 

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The NHSPCA is an equal opportunity employer.

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