Current Openings
Title: Program Coordinator
Reports to: Adoption Center Senior Manager
Hours: Full time, hourly
Function: Provide excellent administrative medical support for medical team and customer service for our community wellness clinics.
Data Entry/clerical responsibilities
- Accurate medical record data entry
- Generating monthly and year end in-house statistics
- Updating and filing medical forms, both in-house and for the community, as well as keeping accurate medical records for Wellness Clinics
- Other data entry projects as needed
Spay/Neuter Clinics – Community
- Handling spay/neuter inquiries – screening, registering and communication with clients
- Making sure registered clients have necessary information for the clinics – processing payments, sending recipients/clinic info, reminder phone calls, follow up phone calls, etc.
- Preparing necessary forms prior to clinic
- Client check in and check out the day of clinics
Wellness Clinics
- Coordinating dates with offsite venues and medical staff for upcoming clinics
- Reviewing potential venues for future clinics
- Pre-registering clients as needed
- Client check in the day of clinics
- Attending community functions to promote Wellness Clinics as needed
Other duties
- Phone receptionist support / back up – checking emails, voicemails, updating the list of animals available for adoption data entry and record keeping, registering and communication with spay / neuter clinic clients, coordinating clinics
- Adoption center administrative and customer service support
- Other projects as assigned
Please send salary requirements along with your resume to [email protected]
Title: Adoption Counselor
Reports to: Manager of Adoption Programs
HOURS: Full-time, including nights, holidays and weekends
FUNCTION: Responsible for providing excellent customer service to assist the public on adoption related concerns, and using NH SPCA policies and procedures to find appropriate homes for the organization’s adoptable animals.
General responsibilities :
- Feeding, cleaning and care of animals and building as needed, including spot cleaning of animal and public areas throughout the day.
- Stocking and organization of shelter areas.
- Preparing animals for adoption (including, but not limited to: taking pictures, writing profiles, editing computer database, and completing paperwork)
- Monitoring the health of the animals on an ongoing basis and immediately reporting any health problems or conditions (medical or behavioral) to Medical Staff or Management.
- Working with, training and supervising volunteers
- Willingness and ability to learn the shelter computer database program used to track animals in our care.
- Willingness and ability to learn about cat, dog, and small animal behavior, common issues, and ways to address them in order to advise pet owners and to keep animals in homes.
- Treating all animals and people humanely, properly, and with compassion at all times, regardless of the situation or circumstance.
- Working courteously and cooperatively with other staff members, volunteers, and the public.
- Conduct consultations for owner surrendered animals with compassion and sensitivity
- Understand and follow department SOPs
- Answer phones and respond to voice messages
- Other duties as assigned by the Adoption Center manager
Requirements :
- Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, and able to get along well with a variety of people.
- Excellent written and oral communications skills.
- Maturity, good judgment and a professional personal appearance.
- Flexibility, ability to manage multiple tasks and prioritize them.
- The ability to remain pleasant and calm even in stressful situations.
- Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and/or other problems, as well as aggressive tendencies.
- Minimum two years of experience in a customer service or counseling environment
- Proven ability to handle multiple tasks in a busy workplace environment
- Ability to understand and effectively teach methods of humane animal care and treatment
- Comfortable handling a wide variety of animal species
- Physical ability to walk and/or stand on your feet throughout a normal workday required.
- Physical ability to engage in repetitive motions of legs, arms, and hands, to hear, to see, to move animals and materials.
- Ability to routinely lift 50 pounds and less
- Associates Degree in related field
- Availability and a willingness to work a flexible schedule are a plus.
- Includes weekend and holiday work.
- Must be at least 18 years of age and have valid driver’s license.
Please send salary requirements along with your resume to [email protected]
Title: Animal Care Technician
Reports to: Manager of Animal Care
HOURS: Full-time, including nights, holidays and weekends
FUNCTION: Responsible for providing the highest quality of care, using NH SPCA policies and procedures, for the organization’s adoptable animals.
General responsibilities :
- Feeding, cleaning and care of animals and building as needed, including spot cleaning of animal and public areas throughout the day.
- Stocking and organization of shelter areas.
- Preparing animals for adoption (including, but not limited to: providing medical care in conjunction with the Medical team, taking pictures, writing profiles, editing computer database, and completing paperwork)
- Accurately monitoring the health of the animals on an ongoing basis and immediately reporting any health problems or conditions (medical or behavioral) to Medical Staff or Management.
- Working with, training and supervising volunteers
- Willingness and ability to learn the shelter computer database program used to track animals in our care.
- Willingness and ability to learn about cat, dog, and small animal behavior, common issues, and ways to address them in order to advise pet owners and to keep animals in homes.
- Treating all animals and people humanely, properly, and with compassion at all times, regardless of the situation or circumstance.
- Working courteously and cooperatively with other staff members, volunteers, and the public.
- Understand and follow department SOPs
- Other duties as assigned by the Adoption Center managers
Requirements :
- Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, and able to get along well with a variety of people.
- Excellent written and oral communications skills.
- Maturity, good judgment and a professional personal appearance.
- Flexibility, ability to manage multiple tasks and prioritize them.
- The ability to remain pleasant and calm even in stressful situations.
- Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and/or other problems, as well as aggressive tendencies.
- Proven ability to handle multiple tasks in a busy workplace environment
- Ability to understand and effectively teach methods of humane animal care and treatment
- Comfortable handling a wide variety of animal species
- Physical ability to walk and/or stand on your feet throughout a normal workday required.
- Physical ability to engage in repetitive motions of legs, arms, and hands, to hear, to see, to move animals and materials.
- Ability to routinely lift 50 pounds and less
- Availability and a willingness to work a flexible schedule are a plus.
- Includes weekend and holiday work.
- Must be at least 18 years of age and have valid driver’s license.
- Please send salary requirements along with your resume to [email protected]
TITLE: Staff Veterinarian
REPORTS TO: Director of Operations
HOURS: Full-time, Salaried, Exempt
FUNCTION: To be a strong leader with vision, strategic insight and planning related to animal health and veterinary care. This is in accordance with the standards and procedures established by the NHSPCA and with the Sheltering License requirements of the NH Department of Agriculture and the State Veterinary Practice Act. To be responsible for the development and recommendation of medical and surgical protocols and to oversee the revision and implementation of approved policies and procedures for effective disease control, management and treatment. The Veterinarian is responsible for the medical and surgical care of shelter residents and client owned patients for our community programs. The veterinarian works collaboratively to fulfil the agency mission, helps develop new programs and bring to fruition the initiatives created in collaboration with board of directors and the leadership team.
RESPONSIBILITIES:
Medical Care of In-house and Community Animals
- Ensure that all medical and surgical programs are directed and comply with all regulations. These include internal medical care, In-house and Community Spay/Neuter, Low Cost Medical Care and inventory supply including DEA/controlled drugs.
- Performs surgical and medical procedures, treats injured and ill animals in the shelter and monitors the health of the animals in the shelter and foster care program, practicing shelter medicine in accordance with NHSPCA policies related to health and adoptability to include euthanasia decisions.
- Assists in the preparation and implementation of a comprehensive health care plan for animals in the shelter and foster care program, including methods of safeguarding the health of animals in the shelter/foster program and prevention of communicable diseases and adequate parasite control measures within budget guidelines.
- Keeps abreast of developments in the field of veterinary medicine, particularly aspects of special concern to shelters, including overpopulation control measures like early spay/neuter, and their implications for shelter operations and programs. Obtains information and training necessary to spay, neuter, and treat, as needed all species of animals cared for in the shelter.
- Examines animals and prepares reports to be used as evidence in cases of animal abuse being investigated by NHSPCA or legal authorities.
Including:
- Provide health certificates for any animals crossing state lines as required by law
- Clearly and accurately communicates medical terminology and concepts to staff and public
- Establishes and maintains medical records and drug use logs to standards of veterinary and sheltering practices; ensures that records are in order and complete
- Establish successful liaisons with the area veterinary community, local shelters, and the NHVMA
- Promotes a strong and positive team environment both within the organization and with other collaborating facilities
- Responsible for meeting DEA requirements and maintaining current licensure.
- Mentor and oversee Veterinary Technicians on animal examination techniques, shelter medicine protocols, surgical prep, anesthesia monitoring, and recovery, including students as necessary.
- Participates in educational events held for the community or volunteers/donors
- Attend management and staff meetings as needed.
- Some administrative work required
- Other duties as assigned.
QUALIFICATIONS:
- Doctor of Veterinary Medicine degree from an accredited college or university with a New Hampshire Veterinary license. Must currently have or be able to obtain a DEA License to purchase control drugs.
- Experience should include five or more years of professional veterinary medical experience. Experience in Animal Welfare preferred.
- Acquire and possess a thorough understanding of and dedication to the philosophies of animal welfare.
- Knowledge of and ability to do high volume spay/neuter surgeries and to conduct high quality surgical sterilizations in a fast paced environment.
- Ability to work effectively, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures. Ability to be flexible, detail oriented and able to prioritize.
- Enthusiasm for Shelter Veterinary Medicine is strongly desired.
- Maintains a professional stance and encourages professionalism in all operations activities. Preserves cordial, productive relationships with all staff and board members while maintaining confidentiality pertaining to privileged administrative and operational information.
- Self-motivated, well organized, goal orientated, and works effectively under pressure. Team player.
Working Conditions
- Work Environment: Most work is performed in normal shelter clinic setting; potential for exposure to zoonotic diseases; potential for exposure to deceased, dangerous and fractious animals; exposure to high noise levels when in kennel area; potential for animal bites and scratches while handling animals
- Physical Activities: Lifting of up to 50 pounds; potential for sitting for several hours at a time; potential for standing on feet for 8 hours a day; driving a car; kneeling; cleaning cages (scrubbing); walking dogs on a leash; performing physical examinations on animals; animal restraint; handling syringes and needles.
- The employee determines own work sequence and methods within the limits of established policy, practices and procedures to solve problems utilizing technical/specialized knowledge and/or experience resulting in minimal supervision while work is in progress. The employee operates under broad administrative direction and is given responsibility for independently planning, designing and carrying out programs
Please send salary requirements along with your resume to [email protected]
We always have opportunities for volunteers and interns.
Please contact the Volunteer Coordinator at 772-2921 ext.104 for more information.
